Web platforms are probably doomed to disappear, or at least change radically. This is especially the case for traditional e-learning platforms that will gradually make way for Learning in the Flow of Work.
In other words, the disappearance of the platform and website experience in favor of the integration of these functionalities in our daily environment creates new consumer experiences.
Many will say, and we recognize that this is a necessary first step, that all we need to do is implement SSO (Single Sign-on Solution) and deploy a Learning Record Store (LRS) to connect our learning ecosystem. This is a good start. It makes it easier to connect to the platform on the one hand, and can store informal data on the other.
However, this does not address the underlying issue of bringing relevant information into the learner’s context, in a work situation.
We have repeatedly observed that the SSO tends to exclude all populations who do not have identifiers, who work in factories, in stores, or who are trainees or on fixed-term contracts. These are nevertheless the populations most affected by automation and the disappearance of certain trades and therefore those most in need of training.
As a result, e-learning completely misses one of its fundamental promises: to reach everyone, everywhere.